Search Labels - Foregenix Customer Support
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A known Framework Patches have been found; what does this mean and how can this be resolved?
This is purely informational. You don’t have to do anything.
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What is an SSL Certificate?
An SSL certificate is an electronic document that is used to prove ownership. It is also used to cre...
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What is a Framework?
A framework is a pre-built piece of software that is used by you to create and manage your website. ...
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Vulnerabilities have appeared. How can this be resolved?
WebScan will offer guidance in some cases, but you should report the findings to your web developers...
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Malware has been detected; how can this be resolved?
This depends on the type of Malware discovered. It can be as simple as removing a file or piece of...
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What does FGX-Web Lite do to my site?
WebScan only looks at publicly available information the same as anyone viewing your website through...
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What do you mean by vulnerabilities?
Vulnerabilities are areas of your website that could allow someone access to your website to insert ...
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Headers are showing there may be a leak, how can this be resolved?
Headers can be removed from all responses from your website. You can configure this yourself or ask ...
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My SSL Certificate is showing as Insecure. What does this mean and how would this affect my site? How can this be resolved?
This means that communications between you and your customers could be compromised resulting in info...
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Site redirection has been found. Do I need to do anything?
This depends if the redirection is valid or not. If your site is being redirected to a site that you...
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Security headers are showing there may be a leak, should I be worried?
It is advisable to hide all security headers as they can give hackers information that could help th...
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Missing Framework Patches have been found; what does this mean and how can this be resolved?
It means that your website is vulnerable to attack and should have these latest patches applied to i...
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My site has received a Low-Risk score. Can I ignore, or is it best to rectify?
There is always room for improvement in your website security. Even though you received a low scor...
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What are False Positives?
A false positive is when WebScan identifies a vulnerability on your website but it then turns out th...
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What can we offer that other providers can't?
We offer the most up-to-date and powerful website threat detection scanners in the market. Alongside...
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What are Framework Patches and what does this mean and how does it affect my site?
Framework patches are a culmination of security patches and bug fixes that Frameworks provide to cus...
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How does the scoring work?
WebScan gives your website a score out of 10 where 0 is minimal risk and 10 is maximum risk. Each ...
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Unknown Framework Patches have been found; what does this mean and how can this be resolved?
Since webscan only looks at publicly available information it is not possible to always detect a fra...
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The Website Overview has detected Bad Headers. What are they and how can this be resolved?
This means that the server hosting your website is providing information about itself. This informat...
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What is Malware and how can it affect my site?
Malware is a piece of software that is placed on your website that is there to steal information fro...
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What is Site Redirection and how does it affect my site?
When WebScan starts scanning your website it may receive a redirect from the original website it vis...
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What is WebScan?
WebScan is an automated scanning tool that analyses a website for security vulnerabilities. It perf...