Search Labels - Foregenix Customer Support
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What is an SSL Certificate?
An SSL certificate is an electronic document that is used to prove ownership. It is also used to cre...
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Vulnerabilities have appeared. How can this be resolved?
WebScan will offer guidance in some cases, but you should report the findings to your web developers...
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Malware has been detected; how can this be resolved?
This depends on the type of Malware discovered. It can be as simple as removing a file or piece of...
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What does FGX-Web Lite do to my site?
WebScan only looks at publicly available information the same as anyone viewing your website through...
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What do you mean by vulnerabilities?
Vulnerabilities are areas of your website that could allow someone access to your website to insert ...
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My SSL Certificate is showing as Insecure. What does this mean and how would this affect my site? How can this be resolved?
This means that communications between you and your customers could be compromised resulting in info...
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Security headers are showing there may be a leak, should I be worried?
It is advisable to hide all security headers as they can give hackers information that could help th...
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Missing Framework Patches have been found; what does this mean and how can this be resolved?
It means that your website is vulnerable to attack and should have these latest patches applied to i...
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My site has received a Low-Risk score. Can I ignore, or is it best to rectify?
There is always room for improvement in your website security. Even though you received a low scor...
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What are False Positives?
A false positive is when WebScan identifies a vulnerability on your website but it then turns out th...
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How does the scoring work?
WebScan gives your website a score out of 10 where 0 is minimal risk and 10 is maximum risk. Each ...
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What is Malware and how can it affect my site?
Malware is a piece of software that is placed on your website that is there to steal information fro...
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What is WebScan?
WebScan is an automated scanning tool that analyses a website for security vulnerabilities. It perf...
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Framework Vulnerabilities have been detected. How can this be resolved?
WebScan will often provide you with the information you need to fix these vulnerabilities. It will a...